KEYNOTE THEATRE 1
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KEYNOTE THEATRE 2
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Demonstrate how disparate, non-communicating technology systems ("fractured tech stack") hinder QSR performance, and how moving towards an integrated ecosystem can directly increase revenue streams an ...
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Kevin Dixon, Director of Partnerships, will be exploring the Tevalis Technology Playbook and discussing how operators can leverage their tech to enhance their business. Kevin will be joined by Paul Be ...
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In the fast-paced world of hospitality, every minute counts. Join Harry Wales, Account Executive at Deputy, as he explores how hospitality operators are cutting admin time, streamlining rotas, and boo ...
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In today's fast-moving hospitality industry, forecasting is no longer a luxury — it's a foundational layer for decision-making. Yet, in many restaurant chains, forecasts are scattered across tools: on ...
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In From Transaction to Connection: The Loyalty Shift, we explore how loyalty in QSR is evolving—from reward programs to relationship-building. Through real-world cases, expert insights, and open debat ...
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AI, automation and digitalisation can help to streamline operations and reduce costs. In this live Q&A session, Lightspeed experts will answer your most pressing questions about running a smarter, mor ...
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Over the past decade, hospitality has been at the heart of the UK high street revival, from vibrant food halls and pop-ups to immersive, experience-led venues. This session reveals how seamless, next- ...
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In hospitality, your people make the magic happen. But with packed shifts, high turnover and non-stop guest demands, how do you keep your deskless workforce informed and engaged? In this panel, leader ...
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AI is transforming every corner of the workforce — and hospitality is no exception. In an industry defined by fast pace and thin margins, smarter tools aren’t a luxury — they’re a necessity. Join us a ...
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BE-A is an advanced humanoid receptionist powered by AI and large language models. It transforms front desk operations by working 24/7, speaking over 100 languages and responding to any guest requests ...
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In today’s evolving hospitality landscape, licensed and non‑licensed venues alike are discovering a powerful opportunity in the booming adult alcohol‑free drinks market. In this dynamic session, Club ...
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SEMINAR THEATRE 8
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Ken Ume is a seasoned product marketing leader with over 18 years’ experience in cloud tech, workforce tools and encryption. Now, as Head of Product Marketing at Mapal Group, he champions human-centre ...
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In this inspiring and practical talk, New Yorker David Muniz shares how he and his partner turned a homesick craving into a thriving community brand, using smart email marketing, social storytelling, ...
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Access to capital has long been a challenge for hospitality operators. But a new model is emerging: embedded lending. In this session, discover how leading delivery platforms are turning into financia ...
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As the UK prepares for major tipping reforms, hospitality operators are facing both risk and opportunity. In this session, Kirk Grogan, COO of TipHaus and US hospitality leader, shares lessons from th ...
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The UK hospitality industry is under pressure with rising labour costs, increased NI contributions and ongoing staffing challenges. But cutting colleague hours or raising prices isn’t the only option. ...
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Ever heard about Experience selling, Strike rate and sales mix? Do you know how Burger King or other multi-unit organisations use these KPI's and techniques to increase sales? NDUX is an analysis & re ...
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Drowning in spreadsheets but can’t see the value? You’re not alone. With guests engaging across so many platforms, it’s hard to keep up - let alone turn their scattered data into knowledge that boosts ...
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Discover how technology has transformed security and operational efficiency in the hospitality industry. Learn how businesses such as Core Hospitality, Equinox Fitness Clubs, and GAIL's Bakery have si ...
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Drawing on a unique perspective from Katie's expertise from an Operator to HR to Project Manager, this seminar offers a comprehensive guide to successfully implementing new technology. We'll cover cru ...
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AI promises smarter forecasting, tailored solutions, and operational efficiency—but only if it’s built on the right data. We dive into the critical role of accurate, standardised, and personalised dat ...
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Jeff will ask how can we stop the worst happening?- closed doors and shortened trading. He will discuss the problems that the hospitality industry is facing, how they are all solvable and that the sol ...
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