The UK hospitality industry is under pressure with rising labour costs, increased NI contributions and ongoing staffing challenges. But cutting colleague hours or raising prices isn’t the only option. Drawing on findings from the 2025 State of the UK Hourly Workforce report, based on insights from over 1,000 frontline workers and managers, this session explores how hospitality businesses are using AI-powered workforce management to improve productivity, performance and retention. This session offers practical takeaways for hospitality leaders, looking to navigate disruption, improve workforce outcomes, and build resilience in a fast-changing economic environment.