Speakers

A dynamic and versatile professional with over 25 years’ experience in the hospitality industry, Jessica brings a unique blend of operational expertise and senior leadership insight from her Operational and Purchasing roles with Firmdale Hotels. This dual perspective provides her with a deep understanding of both the frontline and strategic sides of the business.

Throughout her career, Jessica has successfully managed purchasing and budgets, led multiple hotel openings, created innovative bespoke products, and driven retail growth both online and in-store within UK and New York platforms. Her hands-on experience across multiple facets of hospitality and retail has equipped her to develop and execute strategies that enhance the Firmdale brand presence, improve customer engagement, and accelerate commercial growth.

Known for her strong work ethic and intellectual rigor, Jessica excels at bridging creativity with business objectives—pushing brands forward both intellectually and commercially to deliver sustainable competitive advantage in fast-paced markets.