Keynote Theatre 3


    • Tuesday

      Basel Jabri: Speaking in the Keynote Theatre 3

      10.30 - 11.00

      Basel Jabri
      Canopy by Hilton London City

      Designing a Culture of Engagement

      Employee engagement is key to retention and productivity. This topic focuses on strategies to improve the employee experience, from on boarding to career development and beyond.

      Robert Jeffers: Speaking in the Keynote Theatre 3

      12.00 - 12.30

      Robert Jeffers
      Raffles London at The OWO

      Wellness in Luxury Hospitality - How To Elevate Your Offering

      Robert will highlight the importance of wellness in hospitality and where the industry it’s heading. The four big trends that will impact hospitality will be explored and most importantly how you can elevate your own guest experience through wellness.

      Tracy Wilkins: Speaking in the Keynote Theatre 3

      12.45 - 13.15

      Tracy Wilkins
      Crowne Plaza London Docklands

      Sales in Hospitality

      A day in the life of a onsite Sales Leader. Will highlight the ups and downs of Sales within hospitality and how this has changed over the years

      Yvonne Halling, Eleanor Goddard, Jane Mack & Lisa Roads: Speaking in the Keynote Theatre 3

      13.30 - 14.30

      Yvonne Halling, Eleanor Goddard, Jane Mack & Lisa Roads
      Bed and Breakfast Coach, Furnish & Fettle, Jane Mack Consulting & The Holiday Property Coach

      7 Keys to a Happy and Thriving Hospitality Business